If your garage door is malfunctioning, it can be both an inconvenience and nuisance for you as all your plans could halt when your car is locked in. Plus, it can pose a serious danger to you and your family or employees if not repaired in time.
When looking for a garage door repair technician, it is important to consider the following factors to avoid getting shoddy repairs from inexperienced or unqualified garage door repair technicians.
Ask for referrals
Looking for referrals to trusted and already tested repair technicians is still one of the best ways of finding the right garage door repair technician. Ask around from trusted sources such as relatives, friends, colleagues at work and even neighbors for referrals to good repair technicians around your vicinity. Your trusted sources will only direct you to repair technicians whom they had a good experience with hence increasing your chances of meeting the right match for your project.
Check out customer reviews
Previous customer reviews can tell you much about a garage door repair technician. Browse around the internet in places like Angie’s List, Google and Yelp to see what customers are saying about certain technicians. Only choose repair technicians with a high number of positive reviews and avoid those with plenty of customer complaints. Also, visit the technician’s website and see what their customers are saying about their experience with them and whether they would recommend them to other customers.
Consider a technician’s experience
Experience in garage door repair is key. The process requires specialized skills, tools, and experience because in most cases garage door repairs are complex. Without adequate experience or expertise, a technician could easily do more harm than good to your garage door, risking their lives in the process and even making the problem worse.
An experienced technician has been in the industry for long and therefore has the right tools, training, and exposure required in handling complex repairs. Plus, they have probably handled a problem similar to yours, making it easy for them to carry out your repairs fast and seamlessly.
Do a background check into their previous projects
A garage door is a heavy investment that you wouldn’t want anyone to play around with. To find out whether a repair technician delivers what he is promising, get a look at their previous garage door repair projects. You can ask them to link you with some of their previous customers or you can do your own research into their previous customers and randomly visit some of them.
This way, you will see the quality of work delivered by the technician and also get first-hand information about their customer’s experience with them.
Find out if they have liability insurance
A reputable technician or garage door repair company knows the importance of having liability insurance. Garage door repairs can be risky and hence injuries or property damage may occur during the process. If a repair technician does not have liability insurance, you will be forced to pay for any injuries or damage to property occurring during the repairs from your pocket.
Go for a technician that offers you a quality/long warranty on their work. If a contractor is convinced that their work is good, they won’t have a problem giving you a long warranty.
If you are searching for a garage door repair expert, these are the key things to take into consideration. Remember, quality isn’t often cheap!